SHOCKING
<p>I have a number of services with Webafrica. And there is never any way to get hold of them! Only time they response quickly is if you want a new service. if you have complaints or asking for money back for a service you signed up with YET never received, you can never get hold of them! I am now cancelling everything with them as its not only been a waste of my time and my money but service all togetehr. Never use them!</p>
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Webafrica's replyOfficial
03 Aug 2017, 12:27Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Webafrica's reply03 Aug 2017, 12:27
Official
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
's updateReviewer Update
08 Aug 2017, 13:13Rafeeqah, I have emailed the above. I have also tried your web support. I have SO MANY ticket numbers, they are:
Aug 3 - Ticket ID: **********
Aug 3 - Ticket ID: **********
Aug 2 - Ticket ID: **********
Aug 2 - Ticket ID: **********
July 25 - Ticket ID: **********
Not to mention a lot of my time spent on hold and been transferring to wrong person . Then having phone die and repeat and repeat and repeat
And FYI....Not one of the above ticket numbers have been resovled. Or have i had 1 phonecall. Yet Webafrica continues to deduct my money
I am now printing off all of my contacts and attempts with Webafrica, and going to my bank to get them to reverse ALL , And i have cancelled every single service i have ever had with Web Africa. This is utter bull**** - There is zero communication. Do you even exist or is this just a automated service and ignoring anyone out there, but taking money asap but no service ever given!
's update08 Aug 2017, 13:13
Reviewer Update
Rafeeqah, I have emailed the above. I have also tried your web support. I have SO MANY ticket numbers, they are:
Aug 3 - Ticket ID: **********
Aug 3 - Ticket ID: **********
Aug 2 - Ticket ID: **********
Aug 2 - Ticket ID: **********
July 25 - Ticket ID: **********
Not to mention a lot of my time spent on hold and been transferring to wrong person . Then having phone die and repeat and repeat and repeat
And FYI....Not one of the above ticket numbers have been resovled. Or have i had 1 phonecall. Yet Webafrica continues to deduct my money
I am now printing off all of my contacts and attempts with Webafrica, and going to my bank to get them to reverse ALL , And i have cancelled every single service i have ever had with Web Africa. This is utter bull**** - There is zero communication. Do you even exist or is this just a automated service and ignoring anyone out there, but taking money asap but no service ever given!