****TY WEBAFRICA. PLEASE RECONSIDER USING THEM AS A SERVICE PROVIDER

Hi All, My personal experience with WEBAFRICA. I work with individuals and companies that are service driven and I have never ever experience customer dissatisfaction anywhere else than I have experienced with WEBAFRICA.

Well here is my story.

I have been complaining for almost 3 1/2 months now and still no response. I have been following up and calling since the middle of July till date. The notes on their system only appears some time around August. I have been doing all the work. I have only received an email once from WEBAFRICA assisting me. I had done what they had advised but still the problem continues. I have LTE with WEBAFRICA and after doing a speed test I found that my LTE doesn't even give me 2MBPS. THEY QUICK TO TAKE YOUR MONEY BUT SHOW A DONT CARE ATTITUDE WHEN IT COMES TO RESOLVING ISSUES. 3 & 1/2 MONTHS AND STILL NO RESOLTION. THAT IS PAST DISGUSTING. I AHVE ESCALATING THE ISSUE ON SEVERAL OCCASION BUT NEVER GET PAST THE TECHNICAL CALL CENTRE STAFF. THEIR RECPETIONISTS PUT ME ON HOLD FOR 45 MINS A FEW DAYS AGO.

Just this morning I had went through to billings and was told someone will call me back but they have not as yet.

I CAN SAY THAT MY PERSONAL EXPERIENCE WITH WEBAFRICA WAS NO AND IS NOT A PLEASANT ONE AND I URGE EVERYONE THAT IS THINKING OF SUBSCRIBING WITH THEM TO KIBNLDY READ THIS REVIEW AND THINK TWICE ABOUT IT. WHY SHOULD YOU PAY FOR A SERVICE AND THEN TRY TO COMPAIN FOR IT AND THEN GET IGNORED BUT YET THE FUNDS LEAVE YOU ACCOUTN FOR A SERVICE NO WORKING PROPERLY. YIKES THAT IS NOT CONSUMER ORIENTATION AT ALL.