D
Divan
1 reviews | Active since Sept 2026
04 Sept 2026, 16:30
She came across unin...
She came across uninterested in solving the issue, unable to point me in the right direction and seemingly unable to read with comprehension.
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Replies (1)
Webafrica's replyOfficial
04 Sept 2026, 16:42Hi Divan,
We understand how disappointing it must have been to feel that the assistance you received did not meet your expectations. When customers reach out for support, they should feel heard, understood, and guided towards a resolution. This is certainly not the kind of service we aim to provide. We're here to help and would appreciate the opportunity to take a closer look. If your query is still outstanding, please send us a direct message via Hello Peter with a brief summary of the issue and the email address linked to your Webafrica account. We'll gladly review the matter and determine the best way forward.Your feedback regarding the interaction and support experience will also be shared with our Service Quality Team for review and improvement, as we remain committed to providing a service that meets our customers expectations.
Warm regards,
Webafrica Crew
We understand how disappointing it must have been to feel that the assistance you received did not meet your expectations. When customers reach out for support, they should feel heard, understood, and guided towards a resolution. This is certainly not the kind of service we aim to provide. We're here to help and would appreciate the opportunity to take a closer look. If your query is still outstanding, please send us a direct message via Hello Peter with a brief summary of the issue and the email address linked to your Webafrica account. We'll gladly review the matter and determine the best way forward.Your feedback regarding the interaction and support experience will also be shared with our Service Quality Team for review and improvement, as we remain committed to providing a service that meets our customers expectations.
Warm regards,
Webafrica Crew
Webafrica's reply04 Sept 2026, 16:42
Official
Hi Divan,
We understand how disappointing it must have been to feel that the assistance you received did not meet your expectations. When customers reach out for support, they should feel heard, understood, and guided towards a resolution. This is certainly not the kind of service we aim to provide. We're here to help and would appreciate the opportunity to take a closer look. If your query is still outstanding, please send us a direct message via Hello Peter with a brief summary of the issue and the email address linked to your Webafrica account. We'll gladly review the matter and determine the best way forward.Your feedback regarding the interaction and support experience will also be shared with our Service Quality Team for review and improvement, as we remain committed to providing a service that meets our customers expectations.
Warm regards,
Webafrica Crew
We understand how disappointing it must have been to feel that the assistance you received did not meet your expectations. When customers reach out for support, they should feel heard, understood, and guided towards a resolution. This is certainly not the kind of service we aim to provide. We're here to help and would appreciate the opportunity to take a closer look. If your query is still outstanding, please send us a direct message via Hello Peter with a brief summary of the issue and the email address linked to your Webafrica account. We'll gladly review the matter and determine the best way forward.Your feedback regarding the interaction and support experience will also be shared with our Service Quality Team for review and improvement, as we remain committed to providing a service that meets our customers expectations.
Warm regards,
Webafrica Crew