Shameful service.

There should be a law that compels these shoddy service providers to credit us for the downtime. We are taken for a ride while they recline and eat our money. We are subjected to the same standard robot routine whenever we complain. I was without internet service for almost the whole of November and now for more than a week. Spent last weekend communicating with only a robot.Webafrica please check ref ISP-665275 and comment.