SERVICES NOT WORKING

I HAVE BEEN TRYING TO CALL AND WHATSAPP AND EMAIL AND CALL AND WHATSAPP AND EMAIL THIS COMPANY.

I HAVE MEETINGS THATS DEPENDANT ON MY INTERNET CONNECTION BUT WEBAFRICA DECIDEA TO CANCEL MY SERVICES.

MY SERVICES ARE PAID UP IN FULL. I HAVE SPOKE TO 3 AGENTS AND VUMATEL.

ALL LIGHTS ARE GREEN AND IM ACTIVE ON THEIR END BUT NO ONE CAN SIMPLY ASK PROVISIONING TO HAVE MY SERVICES RECONNECTED.

RHEY KEEP SAYING EVERYTHING IS FINE. IF ITS FINE THEN WHY CAN'T I CONNECT. WHY DO YOU KEEP YOUR CUSTOMERS ON HOLD. I HAVE BEEN ON HOLD AND TRANSFERRED TO THE NEXT AGENT FOR THE LAST 5 HOURS.

JUST HAVE SOMEONE FROM PROVISIONING CALL ME. THATS ALL. PLEASE PLEASE PLEASE I AM PAYING FOR A SERVICE

***. I AM GOING CRAZY, ITS EMBARRASSING WHEN YOU GET CUT OFF FROM ZOOM CALLS BECAUSE OF YOUR INCOMPTENCE.