1 reviews | Active since Feb 2014
Service - What Service???
My VOIP lines were moved from NEXUS to WEBAFRICA Since then I am unable to dial this specific number: +27 (65) 892 - 1751
The call was logged on 2 Feb with Webafrica already - The first time anybody bothered to respond was # WEEKS LATER on 21 Feb.
On the 25th I got this response from Richard Tango: (Abbreviated) You will be happy to know I have checked and found that your voip numbers ********** 0299 - ********** 0277 has credits.
The great news is that you will have full access to the customer zone at all times to view this for yourself.
Please let me know if the issue was resolved and if any further assistance is required
This not even the issue I reported. Today I check and the call is CLOSED!!!!! I am unable to call my technician or forward calls to him when on standby - I DID NOT HAVE THIS PROBLEM WITH NEXUS!!!
It's a month later and not resolved!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica