Service is very slow, their consultants are rude and they don't provide with any solutions to your queries

Good day, Basetsane. Thank you for reaching out. We understand how frustrating it must have been to make a payment and still not be connected. Your feedback regarding your interaction with our consultants is important to us, and we will take the necessary steps to improve your experience as well as that of all our clients. 

We’re pleased to confirm that your account was successfully restored yesterday evening. To regain connectivity, please restart your router. 

Thank you for your patience and for giving us the opportunity to resolve this matter.