KM
Kulani Marry-Aan
1 reviews | Active since Dec 2021
01 Feb 2023, 08:42
SERVICE IS NONSENSE!
honestly speaking webafrica is a ****ty service provider... they spent an entire week trying to resolve an internet access. Then today i wake up and look and behold.. no internet again.. Cant call, no agent on whatsapp or customer zone, You call the line and well no1 will assist there so you must wait - yet debit orders go out right on time. SAVE YOURSELF THE ENERGRY AND DONT BOTHER WITH THEM
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Replies (3)0
Replies (3)KM
Kulani Marry-Aan's updateReviewer Update
01 Feb 2023, 08:541 HOUR LATER AND NO SUPPORT AGENT ON CUSTOMER ZONE OR WHATSAPP LOL.. SUCH A JOKE
KM
Kulani Marry-Aan's update01 Feb 2023, 08:54
Reviewer Update
1 HOUR LATER AND NO SUPPORT AGENT ON CUSTOMER ZONE OR WHATSAPP LOL.. SUCH A JOKE
KM
Kulani Marry-Aan's updateReviewer Update
01 Feb 2023, 16:25Its officially been 8 full hours, no whatsapp chat.. got an sms saying a consultant is ready to talk to me on the web but NANGAMSO C, decided to respond 4 times (asking how they can help, and for me to disconnect the wan cable) after that, they chose to keep quiet. I kept asking if they are there and there is no response. Cant call, emails not responded, no service outage in my area, no nothing!!!!!
KM
Kulani Marry-Aan's update01 Feb 2023, 16:25
Reviewer Update
Its officially been 8 full hours, no whatsapp chat.. got an sms saying a consultant is ready to talk to me on the web but NANGAMSO C, decided to respond 4 times (asking how they can help, and for me to disconnect the wan cable) after that, they chose to keep quiet. I kept asking if they are there and there is no response. Cant call, emails not responded, no service outage in my area, no nothing!!!!!
KM
Kulani Marry-Aan's updateReviewer Update
02 Feb 2023, 08:33A day later.. no email, no chat no nothing... all im not getting is that there is a pending call and thats it... a full 24 hours with no feasible explanation. And no i have no power outage or vuma service outage in my area.
The service is honestly nonsense at this point. Moving right along to the next provider!!!..
oh and they deducted for service i am not getting - what a f.... joke!
The service is honestly nonsense at this point. Moving right along to the next provider!!!..
oh and they deducted for service i am not getting - what a f.... joke!
KM
Kulani Marry-Aan's update02 Feb 2023, 08:33
Reviewer Update
A day later.. no email, no chat no nothing... all im not getting is that there is a pending call and thats it... a full 24 hours with no feasible explanation. And no i have no power outage or vuma service outage in my area.
The service is honestly nonsense at this point. Moving right along to the next provider!!!..
oh and they deducted for service i am not getting - what a f.... joke!
The service is honestly nonsense at this point. Moving right along to the next provider!!!..
oh and they deducted for service i am not getting - what a f.... joke!