WZ
Willie Z

1 reviews | Active since Dec 2011

03 Apr 2024, 16:21

Service is a JOKE

I am a new customer that is billed even before line is activated - a month to deliver router - no installations as per the contract - cannot speak to a person - 25 minutes on hold on live chat - do not know what is live chat - Even before my service start I receive an increase on my bill - if you ask me, they are the worst internet serv ice provider around.

0
Replies (2)
WZ
Willie Z's update05 Apr 2024, 13:17
Reviewer Update
Web Africa is a disgrace when it comes to service delivery.
To date I had no feedback regarding this matter.
Quick to bill you.
WORST is not even a month with service provider and they increase premium already.
Paid for 2 months but did not even have a router to connect.

Please stay away from them.
WZ
Willie Z's update13 Apr 2024, 14:41
Reviewer Update
No further update from Web Africa. But then again what did I expect if you cannot even speak to people that can actually take accountability to resolve concerns raised by customers.