Service inactive

Hi Portia, We can appreciate how disruptive this must be, especially when your internet connection is essential for your work. Being without service since yesterday afternoon and still not having a resolution is understandably frustrating. While network outages affecting the underlying fibre infrastructure can sometimes be outside of Webafrica's direct control, we understand that your service is with us and you expect us to help guide the process and keep you informed. To allow us to investigate the status of your connection and any related outage affecting your area, please send us a private message with your account details, including the email address linked to your Webafrica account. Once we have those details, we'll be able to review the latest updates and assist further. We look forward to helping you get clarity on the situation and your service restored as soon as possible. Warm regards,
 Webafrica Crew