1 reviews | Active since Oct 2026
Service from lindiwe was great she could give me clear answers I am just disappointed in web afri...
Service from lindiwe was great she could give me clear answers I am just disappointed in web africa as I have been complaining about the peak hour instability for a month now and as per conversations it was only taken seriously today after more people started logging the same issue I hope this get resolved quickly
Hi JP,
We’re glad your recent interaction helped bring some clarity to the situation, but we recognise that a month of inconsistent performance during peak hours can be disruptive, and your concerns deserve attention from the outset. A dependable fibre experience means being able to rely on your connection throughout the day, not just outside busy periods. We’re committed to improving the experience our customers receive and look forward to seeing this concern addressed so you can enjoy the consistency you expect.
Keep track of your connection, account and updates in one place with the latest app version of the Webafrica App.
Warm regards,
The Webafrica Crew
Hi JP,
We’re glad your recent interaction helped bring some clarity to the situation, but we recognise that a month of inconsistent performance during peak hours can be disruptive, and your concerns deserve attention from the outset. A dependable fibre experience means being able to rely on your connection throughout the day, not just outside busy periods. We’re committed to improving the experience our customers receive and look forward to seeing this concern addressed so you can enjoy the consistency you expect.
Keep track of your connection, account and updates in one place with the latest app version of the Webafrica App.
Warm regards,
The Webafrica Crew