SM
Sibo M
1 reviews | Active since Feb 2016
04 Sept 2026, 15:21
Service follow up call
I have received follow up call today and I think it an amazing gesture / customer service to receive a call when you didn't lodge a complaint. To be called to find out if you are still happy with the service they are offering you as their customer. It is amazing to be cared for. Thank you Web Africa.
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Webafrica's replyOfficial
04 Sept 2026, 15:48Hi Sibo,
It’s wonderful to know that the follow-up call made you feel valued and reassured about the service you’re receiving. Proactively checking in with customers, even when there isn’t an active complaint, is about making sure you feel supported and that your experience continues to meet your expectations. We’ll keep looking for ways to stay connected with our customers and make sure that level of care remains part of the Webafrica experience.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew
It’s wonderful to know that the follow-up call made you feel valued and reassured about the service you’re receiving. Proactively checking in with customers, even when there isn’t an active complaint, is about making sure you feel supported and that your experience continues to meet your expectations. We’ll keep looking for ways to stay connected with our customers and make sure that level of care remains part of the Webafrica experience.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew
Webafrica's reply04 Sept 2026, 15:48
Official
Hi Sibo,
It’s wonderful to know that the follow-up call made you feel valued and reassured about the service you’re receiving. Proactively checking in with customers, even when there isn’t an active complaint, is about making sure you feel supported and that your experience continues to meet your expectations. We’ll keep looking for ways to stay connected with our customers and make sure that level of care remains part of the Webafrica experience.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew
It’s wonderful to know that the follow-up call made you feel valued and reassured about the service you’re receiving. Proactively checking in with customers, even when there isn’t an active complaint, is about making sure you feel supported and that your experience continues to meet your expectations. We’ll keep looking for ways to stay connected with our customers and make sure that level of care remains part of the Webafrica experience.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Kind regards,
The Webafrica Crew