********** SERVICE

To who it may concern:

Hope all is well, as am not experience ********** services from WEBAFRICA, my services has been off for more THAN 10 days, all to be told because I did not to trouble-shooting despite them knowing there is a OUTAGE in area, seems to be the reason they did not log a complaint.

So as a paying customer who actually promotes this BRAND I want cancel this TERRIBLE service, I was planning on upgrading but I have changed my mind about that, when I requested my COMPLAINT reference I was giving LOG references, company does not have a complaint procedure even though I email them to this email ***.

I really feel like I have been ****** can any advise me is this legal as I feel my consumer rights has been violated, no empathy giving to so remoras no confirmation of complaint was sent back to me.

Regards

Craig