1 reviews | Active since Mar 2009
Service cancelled
<p>Further to my complaint of 24 March, I am very happy to say that I have cancelled my fiber order from Web Africa. I am shocked that they never answer calls; never answer emails; and did not even bother to reply to my last complaint on Hello Peter. They really give the impression that they just don't care. </p> <p>So before I was ever issued a bill from these people I have cancelled my account and am very relieved that I had a near-miss from dealing with a company that are virtually invisible when you need to talk about anything</p> <p>Hello Vox Telecom! Fabulous service from them so far</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
I emailed both of those email addresses after my last complaint and neither were answered or even acknowledged. It is an absolute waste of time and I have no need, or desire, to ever contact Web Africa again. Shocking service!
I emailed both of those email addresses after my last complaint and neither were answered or even acknowledged. It is an absolute waste of time and I have no need, or desire, to ever contact Web Africa again. Shocking service!