JL
Jonathan L

1 reviews | Active since Jun 2026

01 Jun 2026, 17:22

Service bad and is still waiting since last month for rooter since we changed adress

Service bad and is still waiting since last month for rooter since we changed adress.today it shows it is with dispatch and will only reach us by 11th.We paid full month and spend alot of money on data coz we work from home and they just dont care

0
Replies (1)
Webafrica
Webafrica's reply02 Jun 2026, 08:32
Official
Hi Jonathan,
We understand how frustrating this must be, especially during a move where everything should come together smoothly, only to be left without your router. This is not the experience we want for you.
We’d like to take a closer look at the delivery and ensure everything is progressing as expected. Please send us a direct message on Hello Peter with a copy of the SMS you received, including the waybill details, so we can track the shipment and engage with the relevant team if needed.
Warm regards,
Webafrica Crew