JW
Jacques W
1 reviews | Active since Sept 2026
05 Sept 2026, 14:40
Service at Webafrica
Spending two days on their app to get support for not having internet I am still not helped! They do not have a landline and you can only use the WhatsApp line or App but it doesn't work
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Replies (1)0
Replies (1)
Webafrica's replyOfficial
07 Sept 2026, 12:23Hi Jacques,
We understand how frustrating it must be to spend two days trying to get support while being without internet, especially when the available support channels have not worked as expected.
We understand how frustrating it must be to spend two days trying to get support while being without internet, especially when the available support channels have not worked as expected.
A fault has been logged on your account and is still in progress with our Support Team. The team is working on the matter to get your service restored.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply07 Sept 2026, 12:23
Official
Hi Jacques,
We understand how frustrating it must be to spend two days trying to get support while being without internet, especially when the available support channels have not worked as expected.
We understand how frustrating it must be to spend two days trying to get support while being without internet, especially when the available support channels have not worked as expected.
A fault has been logged on your account and is still in progress with our Support Team. The team is working on the matter to get your service restored.
Warm regards,
Webafrica Crew
Webafrica Crew