SERVICE and Communication
<p>I dont suggest you dont ever consider working with webAfrica. Communication with them is a mess. Their call centre service takes forever to get through, once through you are sent from pillar to post. Secondly they have a ticket system. What that ticket system is meant to do i dont know. From my experience its meant to console you that you are doing something. Ive opened up so many tickets in the past, no movement no responses. Im actually in the process of moving my business off their database. Ive lost so many clients due to this miss comunication, their mis communication makes me and my business look like a mess.</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah