**** SERVICE

Good day *WEB****ENAFRICA*

I think I have had enough of this **** service you providing to me.let's keep that for someone who cares. I have made 12calls just to pay for my service, but I can't help. even the links I get are not working.

whoever deals with customers and laugh when you hear someone is frustrated and needs help? Guys get your house in order, in fact I will tell my entire area to cancel their service with WEB****ENAFRICA - i think this has a nice ring to it. I spoke to Ben who provided with the billing number to pay my account, due to endless links that you provided me with that are not working.

now *** is apparently for cancellations department, but IVR says it's for sales. I hang on to my call and waste my airtime, I was given options by IVR 4 for billing. which works from 8AM to 8PM. but when the call gets through to billing. it gets cut. listen to me and listen very carefully - I DON'T WANT THIS SERVICE ANYMORE - PLEASE CANCEL & CLEAR MY LINE I WILL GET ANOTHER ISP TO HELP. YOU CLEARLY DONT KNOW WHA?T YOU DOING, PLUS PEOPLE LAUGH WHEN YOU ASK THEM TO SERVICE YOU AS A CUSTOMER.