1 reviews | Active since Jun 2017

24 Jul 2017, 18:15

Seems incompetence runs right through the ranks

<p>I feel like a broken record, stuck on repeat. </p> <p>so Webafrica failed to uphold their promise from ********** the operations manager.</p> <p>Installation confirmed for Friday 21st, and after trying to contact him and email him. no answer. or response. </p> <p>finally after spending more time and money i got them to come out and install. now i have no internet. after spending another 15 minutes on the phone playing with settings while my family ate dinner, i still have no internet, and true to form of many providers "FIBREHOODS IS AT FAULT" uh NO NO NO, i signed up with YOU WEBAFRICA, Fibrehoods confirmed internet connection with me today same as you did and now its not working.</p> <p> </p> <p>Thanks you bunch of wallies..</p>

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Replies (2)
Webafrica
Webafrica's reply25 Jul 2017, 11:45
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

's update25 Jul 2017, 11:51
Reviewer Update

how about i dont send my details, as you can get them from Kevin or Sham!!

Regards