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Paul M

1 reviews | Active since Aug 2016

05 Nov 2021, 17:00

****s

I subscribed with webafrica for evotel fibre December 2020. They gave me some forms to send to the body cooperate. January I received an email from body cooperate that the infrastructure will start by April. Around 1st September fibre became life. I requested connection and they told me that my subscription is with evotel not Metrofibre(contract installed fibre in our complex). They said I can cancel evotel contract and take contract with Metrofibre which I asked to do it. I returned their router. The installation for Metrofibre was free but now they say I must pay for it. I received an email today saying I need to pay and my service was suspended since Friday night 28 October 2021.

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