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********! Sent through an order form on the 26th of May and was contacted by an agent on the 30th of May. Consultant gave different prices to what was advertised and ordered. I cancelled order and order cancellation was confirmed the next day but they still debited from my bank account. I had not logged into their online portal and authorised payment but they took it anyway on the same day as cancellation. Whats app support keeps saying i have to pay for claw back fees for hardware that was never delivered and a line that was never activated! I have been chatting to the same agent 'Sesethu' for half a day now with no help, held on the line on an off for 30 to 40 minutes at a time with no help. This is my worst experience with a fibre company, Stay away!