1 reviews | Active since Jul 2016
******* ALERT - TAKE YOUR MONEY ELSEWHERE
- I requested to cancel my account in Nov 2022 they advised that I need to pay R1700 for cancellation. - Because I did not want to incur the cancellation cost of R1700, I was offered the moving option has the alternative but the ****** didn’t tell me that the R1700 still applies. - This went on to December because of their incompetence to communicate all the fees and processes associated with canceling or moving. - I had to pay the full installment for December 2022 whilst the moving order was being processed. I had already moved meaning I was left with no connectivity yet I PAID! - It’s 24 Jan 2023 and I still don’t have fibre installed and I am receiving calls everyday harassing me that I should pay for Jan, another month, with no service?! - Their reason is that they only cancelled my service in December. Yes Webafrica and that’s because you delayed the process by being ***********!! - Stay away from these ******** please!
