****med me R699 for an R499 promotion ,using false advertising and lieing call agents

****med me R699 for an R499 promotion just received router now and have not even used the internet, Even on the promotion, it's not written it's a 3 months promotion. contacted the agent Saminah Sbulelo consultant 4Oct22 time 12:15 am and she stated they do have this promotion. and first **** that if I have an existing Fibre installation, promotions are not applicable, I asked where it is written on your contract or website or promotion, she says it's not written.