AE
Andrew E

1 reviews | Active since Sept 2018

15 Sept 2018, 21:12

Sad service, pathetic staff

Nonexistent service.. Wait for hours to get help on issues and have to listen to their ridiculous jokes on their hold function. They obviously think *****ing from people is funny. It's been a month nownand they simply couldn't be bothered to address my slow speeds and when you log a support ticket , they aimlmy delete it. Keep blaming their owners and LTE suppliers.. Internet Solutions and Cell C . thats my next Hello Peter and Social Media move.

0
Replies (1)
Webafrica
Webafrica's reply17 Sept 2018, 08:41
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica