MX
Margaret X
1 reviews | Active since Aug 2021
10 Jun 2026, 15:41
Sad Service
They do not want to fix my device, they keep giving me different reference numbers, however no one call to resolve the issue
Helpful (0)
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Replies (1)
Webafrica's replyOfficial
10 Jun 2026, 16:15Hi Margaret,
We understand how frustrating it must be to feel like you’re not getting the support you need, especially when your device issue is still unresolved and you’re being given multiple reference numbers without clear follow‑through. It’s completely understandable to expect proper communication and a resolution. That’s not how support should feel when you’re trying to get your issue fixed.
We’d really like the opportunity to take a closer look and help move this forward for you. Please send us a direct message on Hello Peter with:
A brief description of the issue
Your email address
The cellphone number linked to your account
We remain focused on tracking this with you and ensuring it gets the attention it deserves.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to feel like you’re not getting the support you need, especially when your device issue is still unresolved and you’re being given multiple reference numbers without clear follow‑through. It’s completely understandable to expect proper communication and a resolution. That’s not how support should feel when you’re trying to get your issue fixed.
We’d really like the opportunity to take a closer look and help move this forward for you. Please send us a direct message on Hello Peter with:
A brief description of the issue
Your email address
The cellphone number linked to your account
We remain focused on tracking this with you and ensuring it gets the attention it deserves.
Warm regards,
Webafrica Crew
Webafrica's reply10 Jun 2026, 16:15
Official
Hi Margaret,
We understand how frustrating it must be to feel like you’re not getting the support you need, especially when your device issue is still unresolved and you’re being given multiple reference numbers without clear follow‑through. It’s completely understandable to expect proper communication and a resolution. That’s not how support should feel when you’re trying to get your issue fixed.
We’d really like the opportunity to take a closer look and help move this forward for you. Please send us a direct message on Hello Peter with:
A brief description of the issue
Your email address
The cellphone number linked to your account
We remain focused on tracking this with you and ensuring it gets the attention it deserves.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to feel like you’re not getting the support you need, especially when your device issue is still unresolved and you’re being given multiple reference numbers without clear follow‑through. It’s completely understandable to expect proper communication and a resolution. That’s not how support should feel when you’re trying to get your issue fixed.
We’d really like the opportunity to take a closer look and help move this forward for you. Please send us a direct message on Hello Peter with:
A brief description of the issue
Your email address
The cellphone number linked to your account
We remain focused on tracking this with you and ensuring it gets the attention it deserves.
Warm regards,
Webafrica Crew