****S, *******, MANIPULATORS ITS WORSE THAN BEING IN AN ABUSIVE RELATIONSHIP.

On the 14-08-2023, I notified Webafrica that we are moving, i had to change fibre options because my current fibre option does not operate in the area we moved to, also the house we moved to had fibre already installed and we would need to ride on that infrastructure. The person who did this move of house, never mentioned additional costs, they also arranged for the modem to be delivered to a house i wasnt in yet to the owner without either of our knowledge. One the 31-08-2023, the service was terminated at midnight, and connected on the otherside, we got there 02-09-2023. I had to use expensive DATA for 24hours which i had expected, and planned for, but i was not told I would be billed for the old service and the new service and that there is cancellation fee for the old infrastructure (same prices as monthly costs) and a moving fee, and handling fee, oh and an installation fee and admin from the new infrastructure. In total my R899 line has now cost me close to R5000 in one month, no disclosures, no nothing. Im looking now to move my internet off Webafrica and they will probably rob me again because it seems the Tsosties in Webafrica need to ***** every cent of the customers hard earned wages to prevent them from eating, so that they can feel powerful. Its disgusting and shameful.