Rude Technician

On Thursday 2nd of June 2022 the Openserve Fiber went down in Centurion Area. My Wife Logged a ticket on the Webafrica Whats app Platform. They just told her it was out. Ver “Friendly”…. She Works from home and had to use her Mobile data to connect to work.

On Friday Morning 3rd of June 2022 She logged another ticket on the Platform. A Tech was Dispatched that afternoon. ME Makgatho Rudely phoned my Wife and asked if the fiber was back up. She told him not yet. ME Makgatho drove to our estate and confronted my wife. He was very rude. He can be Glad I was not at home…….

I Tried to get the right channel to log the complaint but Webafrica is useless in helping client who have a problem. Very bad service…..

I Don’t know from what sub-contractor company he is from, but I Will be logging a formal Complaint EVERYWHERE.

Good Job on Vetting your Tech’s Webafrica.

Regards

VERY Angry Husband.