1 reviews | Active since Apr 2013
******* service
Good day, Since I signed up with webafrica on a 80gb lte pakage I only had problems. I orderd one product but they send me two with a third one that I stopped from being deliverd. I contacted them immediately through various channels including logging a ticket through the website, contacting you through the call center as wel as whatsapp without getting any meaningful service for having the problem resolved. Currently my account is in arrears in the amount of R5631. 94 while I only had one product for two active months which would amount to less than R1000. I need someone to contact me urgently to resolve this matter and to send me a breakdown on how they came to that amount. This is the fourth ticket that I opened since they keep disapearing after some time wihout any action being taken from webafrica. This is by far the worst service I recieved from any service provider and at this stage I can not recommend Webafrica to anyone. I sincerely hope that you can assist me in resolving the issue at hand.
