1 reviews | Active since Jan 2016
******* LTE connection and support
I purchased a Cell C LTE package from this company. The connection is terrible. It constantly connects and disconnects, despite showing everywhere that it has 100% strength and perfect connection. It's impossible to use and a waste of money.
After logging multiple support tickets and attempting to call support for more than I week, I am simply ignored and nothing has been done. The one or two responses that I receive simply repeat the same instructions, which I have already tried.
Nobody responds. Nobody does anything.
Terrible company. **** service and products.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica