Router reconnection: (Webafrica) Poor service.

Payment for the monthly router was made on the 1st of this month and we were promised that activation would be done within 24 hours because we took a break for 2 months and did not use this facility due to financial constraints. Its now almost 2 hours that I have been chatting to Webafrica agents asking them to reactivate. I have been shanted from pillar to post. The last person I dealt with is Kgomotso who after chatting to her for an hour she tells me that she has to transfer me to another division. This are the details of the person responsible for this router. She is a student who is doing exams. Atabda Ndima. Email address is ***. South Africa please help, if we had other providers that could help we will definitely get out of Webafrica. Unfortunately payment has been made already