GM
Grant M
1 reviews | Active since Jun 2009
09 Apr 2026, 22:10
Router connectivity issues
My router started giving problems two weeks ago. Called in and an agent said that my new router will be delivered within 3 days. To date no router has been delivered and I still have issues with connectivity on my router. Really poor service!
Helpful (0)
Replies (2)0
Replies (2)
Webafrica's replyOfficial
10 Apr 2026, 09:27Hello Grant,
We understand how frustrating it must be to still be experiencing connectivity issues two weeks after logging the fault, especially after being advised that a replacement router would be delivered within a few days.
The query has been submitted for review so that the delivery status of your router can be thoroughly checked and addressed. We will reach out to you via direct message on Hello Peter as soon as feedback has been consolidated.
We truly appreciate your patience while this matter is being reviewed.
Kind regards,
Webafrica Team
We understand how frustrating it must be to still be experiencing connectivity issues two weeks after logging the fault, especially after being advised that a replacement router would be delivered within a few days.
The query has been submitted for review so that the delivery status of your router can be thoroughly checked and addressed. We will reach out to you via direct message on Hello Peter as soon as feedback has been consolidated.
We truly appreciate your patience while this matter is being reviewed.
Kind regards,
Webafrica Team
Best regards,
Webafrica's reply10 Apr 2026, 09:27
Official
Hello Grant,
We understand how frustrating it must be to still be experiencing connectivity issues two weeks after logging the fault, especially after being advised that a replacement router would be delivered within a few days.
The query has been submitted for review so that the delivery status of your router can be thoroughly checked and addressed. We will reach out to you via direct message on Hello Peter as soon as feedback has been consolidated.
We truly appreciate your patience while this matter is being reviewed.
Kind regards,
Webafrica Team
We understand how frustrating it must be to still be experiencing connectivity issues two weeks after logging the fault, especially after being advised that a replacement router would be delivered within a few days.
The query has been submitted for review so that the delivery status of your router can be thoroughly checked and addressed. We will reach out to you via direct message on Hello Peter as soon as feedback has been consolidated.
We truly appreciate your patience while this matter is being reviewed.
Kind regards,
Webafrica Team
Best regards,
Webafrica's replyOfficial
10 Apr 2026, 10:28Hello Grant,
Thank you for your patience. We’ve received feedback confirming that delivery will take place on Monday or Tuesday at the latest. The team handling your router delivery will be sending you the waybill shortly so you can track the shipment.
We apologise for the inconvenience and appreciate your patience while the delivery is being processed.
Kind regards,
Webafrica Team
Thank you for your patience. We’ve received feedback confirming that delivery will take place on Monday or Tuesday at the latest. The team handling your router delivery will be sending you the waybill shortly so you can track the shipment.
We apologise for the inconvenience and appreciate your patience while the delivery is being processed.
Kind regards,
Webafrica Team
Best regards,
Webafrica's reply10 Apr 2026, 10:28
Official
Hello Grant,
Thank you for your patience. We’ve received feedback confirming that delivery will take place on Monday or Tuesday at the latest. The team handling your router delivery will be sending you the waybill shortly so you can track the shipment.
We apologise for the inconvenience and appreciate your patience while the delivery is being processed.
Kind regards,
Webafrica Team
Thank you for your patience. We’ve received feedback confirming that delivery will take place on Monday or Tuesday at the latest. The team handling your router delivery will be sending you the waybill shortly so you can track the shipment.
We apologise for the inconvenience and appreciate your patience while the delivery is being processed.
Kind regards,
Webafrica Team
Best regards,