****** by Webafrica of R399

@webafrica what **** service: I logged a query with webafrica to do a fiber line move. I was informed that this action is actually a line cancellation. I was billed for the old and new fiber line. I called on the 3rd march after I was billed, now they removed the but have not refunded my account. Querying with webafrica since then, I was first told that it will take 10 days after which I followed up with webafrica, they now tell be that it will take 21 days after I have followed up after the 10days. Realy **** service.