**********

<p>I was double debited on the 1st of June for data overusages. Firstly I brought the duplicate invoices to their attention 3 days before my account was debited and nothing was done about it. Secondly I should not have been debited for data overusages in the first place as I had cleaned up my disk usage around the 6th of May. I can see in the control panel that I am not currently over the limit but the webafrica website shows something different. I have been trying to explain this to them for a week now without success. I am afraid that I will be charged for this again at the end of this month. Luckily I was able to reverse the last debit amount but guess what they added a charge of R50 for a failed payment. The turnaround time is slow because the query moves between their billing department and developers but nobody seems to be looking at the evidence that I have sent through. Please do not use Webafrica as you will be ********** too. The service sucks.</p>