NG
Nola G
1 reviews | Active since Feb 2019
23 Mar 2026, 20:53
Ridiculous
Extremely frustrated by this company. No one to speak to. Only bots "Willie the bot" all day everyday. It's bees weeks and nothing. Absolutely ridiculous. I wish I had read up on Hello Peter before signing up. I don't recommend this provider at all.
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Replies (1)
Webafrica's replyOfficial
24 Mar 2026, 09:06Hi Nola, we completely understand your frustration and how disappointing it can be to feel like you haven’t been able to reach a live agent. We appreciate you taking the time to share your experience and want to assure you that your feedback is being noted.
While automated channels help us manage queries quickly, we recognise the importance of human support, and we continuously strive to balance both to improve the client experience. If you would like, our team can review your case and provide guidance on next steps to get your service back on track. Warm regards,
Webafrica Crew
While automated channels help us manage queries quickly, we recognise the importance of human support, and we continuously strive to balance both to improve the client experience. If you would like, our team can review your case and provide guidance on next steps to get your service back on track. Warm regards,
Webafrica Crew
Webafrica's reply24 Mar 2026, 09:06
Official
Hi Nola, we completely understand your frustration and how disappointing it can be to feel like you haven’t been able to reach a live agent. We appreciate you taking the time to share your experience and want to assure you that your feedback is being noted.
While automated channels help us manage queries quickly, we recognise the importance of human support, and we continuously strive to balance both to improve the client experience. If you would like, our team can review your case and provide guidance on next steps to get your service back on track. Warm regards,
Webafrica Crew
While automated channels help us manage queries quickly, we recognise the importance of human support, and we continuously strive to balance both to improve the client experience. If you would like, our team can review your case and provide guidance on next steps to get your service back on track. Warm regards,
Webafrica Crew