Responsive, yes it takes times to get an agent but when you do it’s a breeze

Hello Victoria,

Thank you for sharing your feedback. We understand that waiting to reach an agent can be frustrating, but it’s great to hear that once connected, your experience was smooth and efficient.

Your feedback regarding response times has been shared with our Service Quality Team as we continue working to improve our support experience.

If you need any further assistance, please feel free to reach out, and our team will be happy to help.

Kind regards,
Webafrica Team