JJ
Johan J
1 reviews | Active since Dec 2010
07 Aug 2015, 10:20
Reset of Password on reseller account
Email password of a client was changed without notice on our reseller account. Have been waiting in line on the phone for 11 minutes. Guess more people are getting this problem probably. Busy day for the call centre...
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Replies (1)
Webafrica's replyOfficial
14 Aug 2015, 15:50Hello jjp22,
We're sorry to hear you struggled to get through to us and we can understand this can make anyone upset.
We tried to locate the account by using the username that's been given on this complaint, but nothing comes up. Can you please drop us a direct message on Twitter or private message on Facebook so we can look into this?
Regards,
Mkhululi
Online Team
We're sorry to hear you struggled to get through to us and we can understand this can make anyone upset.
We tried to locate the account by using the username that's been given on this complaint, but nothing comes up. Can you please drop us a direct message on Twitter or private message on Facebook so we can look into this?
Regards,
Mkhululi
Online Team
Webafrica's reply14 Aug 2015, 15:50
Official
Hello jjp22,
We're sorry to hear you struggled to get through to us and we can understand this can make anyone upset.
We tried to locate the account by using the username that's been given on this complaint, but nothing comes up. Can you please drop us a direct message on Twitter or private message on Facebook so we can look into this?
Regards,
Mkhululi
Online Team
We're sorry to hear you struggled to get through to us and we can understand this can make anyone upset.
We tried to locate the account by using the username that's been given on this complaint, but nothing comes up. Can you please drop us a direct message on Twitter or private message on Facebook so we can look into this?
Regards,
Mkhululi
Online Team