1 reviews | Active since Mar 2018
REQUESTING PHYSICAL ADDRESS OF WEBAFRICA TO SERVE SUMMONS
Hi there. Where do I get the physical address of webafrica Network (Pty ) Ltd in order that I may serve them with a Summons? The absence of an actual recorded physical address already speaks volumes about their virtually non existent customer care, um, thats unless you are happy to chat with a virtual bot who can only answer specific programmed automated subjects. I am taking legal action against them for a refund, as I have been paying for a one gig line since October 2021 to May 2023, yet they somehow purged me to a 100 meg line for over 18 months, and even with the 100 meg line, we had intermittent cuts down to 1 meg or even less. It remains impossible to chat to any person if the subject matter falls out of the scope of the options selected on the chat bot whatsapp service. So basically they have been charging me for a service they failed to provide, and I intend suing for an applicable refund. I have since replaced Webafrica with our trusted AFRIHOST service provider (who actually employ human beings to attend to customer care.). Fortunately, The consumer protection act affords us the opportunity to ensure that we actually receive what we pay for, but I just need an address.
