DE
Dwayne E
1 reviews | Active since Aug 2025
25 Aug 2025, 13:44
Report WebAfrica to ISPA and see results
0 Zero stars for these *****s. Ordered fiber in June, made payment 4/07/2025. They tried to install 06/07/2025 without contacting to see if someone at premises. I asked to reschedule for 09/07/2025 or 10/07/2025, again not contacting me. Send technicians to premises, none available. I decided then to cancel on 22/07/2025 after I followed up with them again. We are now on 25/08/2025. Still waiting for the refund that the blame on vumatel. Every week i follow up. I constantly getting different answers. After some more research i see they have been fined by ISPA for exactly this. I reported to ISPA 19/08/2025. ISPA responded same day however i missed it due to not having internet and working.
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