DS
Deon S
1 reviews | Active since Jan 2020
18 Mar 2026, 08:51
Reply
I unfortunately cannot seem to reply on your last post to me. I have tried what you asked me to but are still unable to send or reply to emails . This is the message I am getting --- Delivery has failed to these recipients:
***
Subject: Test 5
Remote Server returned: '550 5.7.1 [ESA] Sender blocked.'
Helpful (0)
Replies (4)0
Replies (4)
Webafrica's replyOfficial
18 Mar 2026, 09:39 Morning Deon. Thank you for bringing this to our attention. We completely understand how frustrating it can be when emails aren’t sending as expected. We’ve located your profile and want to make sure you get back to smooth emailing as quickly as possible. To assist, we have reached out to the support team to review the issue and get in touch to further assist you as soon as possible.
The error you’re seeing (‘550 5.7.1 [ESA] Sender blocked’) usually happens when an email is being flagged by the server. To help our system learn and improve future delivery:
We’ll stay on this with you until the issue is fully resolved. Your smooth and reliable email experience is important to us.
Warm regards,
Webafrica Crew
The error you’re seeing (‘550 5.7.1 [ESA] Sender blocked’) usually happens when an email is being flagged by the server. To help our system learn and improve future delivery:
- Avoid deleting these emails—move them to your Junk folder instead. This helps the spam monitoring system understand which messages are unwanted.
- If you entered your details on any suspicious sites linked in these emails, please update your email password immediately.
- We’ll also have our support team review your account to ensure your email isn’t being blocked unnecessarily.
We’ll stay on this with you until the issue is fully resolved. Your smooth and reliable email experience is important to us.
Warm regards,
Webafrica Crew
Webafrica's reply18 Mar 2026, 09:39
Official
Morning Deon. Thank you for bringing this to our attention. We completely understand how frustrating it can be when emails aren’t sending as expected. We’ve located your profile and want to make sure you get back to smooth emailing as quickly as possible. To assist, we have reached out to the support team to review the issue and get in touch to further assist you as soon as possible.
The error you’re seeing (‘550 5.7.1 [ESA] Sender blocked’) usually happens when an email is being flagged by the server. To help our system learn and improve future delivery:
We’ll stay on this with you until the issue is fully resolved. Your smooth and reliable email experience is important to us.
Warm regards,
Webafrica Crew
The error you’re seeing (‘550 5.7.1 [ESA] Sender blocked’) usually happens when an email is being flagged by the server. To help our system learn and improve future delivery:
- Avoid deleting these emails—move them to your Junk folder instead. This helps the spam monitoring system understand which messages are unwanted.
- If you entered your details on any suspicious sites linked in these emails, please update your email password immediately.
- We’ll also have our support team review your account to ensure your email isn’t being blocked unnecessarily.
We’ll stay on this with you until the issue is fully resolved. Your smooth and reliable email experience is important to us.
Warm regards,
Webafrica Crew
DS
Deon S's updateReviewer Update
24 Mar 2026, 10:25It is now going on to 1 month and still I am unable to use my email
DS
Deon S's update24 Mar 2026, 10:25
Reviewer Update
It is now going on to 1 month and still I am unable to use my email
Webafrica's replyOfficial
24 Mar 2026, 10:29Hi Deon, we completely understand how frustrating it must be to still be unable to use your email after such a long time, and we truly appreciate your patience. We want to reassure you that your case remains open with our Support Team, who are actively reviewing the issue to ensure your email is fully restored. They will provide updates as soon as there is progress and guide you on any steps needed in the meantime. We appreciate your continued patience while we work to get your email service back to smooth and reliable operation. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply24 Mar 2026, 10:29
Official
Hi Deon, we completely understand how frustrating it must be to still be unable to use your email after such a long time, and we truly appreciate your patience. We want to reassure you that your case remains open with our Support Team, who are actively reviewing the issue to ensure your email is fully restored. They will provide updates as soon as there is progress and guide you on any steps needed in the meantime. We appreciate your continued patience while we work to get your email service back to smooth and reliable operation. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's replyOfficial
24 Mar 2026, 11:42Hi Deon, we completely understand your frustration and truly appreciate how patient you’ve been over the past month. We want to assure you that your email issue remains actively with our Support Team, and they are continuing to investigate to ensure it is fully restored. Regarding your other matter, we completely understand your preference to speak directly with someone. Once your email issue is resolved, we’ll make sure you’re connected to the right team to assist you over the phone. We appreciate your continued patience and are committed to keeping you updated as progress is made. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply24 Mar 2026, 11:42
Official
Hi Deon, we completely understand your frustration and truly appreciate how patient you’ve been over the past month. We want to assure you that your email issue remains actively with our Support Team, and they are continuing to investigate to ensure it is fully restored. Regarding your other matter, we completely understand your preference to speak directly with someone. Once your email issue is resolved, we’ll make sure you’re connected to the right team to assist you over the phone. We appreciate your continued patience and are committed to keeping you updated as progress is made. Warm regards,
Webafrica Crew
Webafrica Crew