G
Gift
1 reviews | Active since Aug 2026
29 Aug 2026, 17:19
Reliable service although the onboarding experience is a bit strenuous
Reliable service although the onboarding experience is a bit strenuous. Other than that I had absolutely no issues with my network. No funny throttling or capping. I got exactly what I was paying for.
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Replies (1)
Webafrica's replyOfficial
31 Aug 2026, 10:45Hi Gify,
Thank you for sharing such balanced feedback. It’s great to know that once you were up and running, your service delivered the performance and consistency you expected, with no concerns around how your connection was being managed. We also appreciate you highlighting the onboarding experience. We know the beginning of a new service should feel as straightforward as the service itself, so this is useful feedback for where we can improve. We’ll keep working to make the journey from sign-up to an active connection simpler, while maintaining the reliable service and value you’ve experienced since getting connected.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Thank you for sharing such balanced feedback. It’s great to know that once you were up and running, your service delivered the performance and consistency you expected, with no concerns around how your connection was being managed. We also appreciate you highlighting the onboarding experience. We know the beginning of a new service should feel as straightforward as the service itself, so this is useful feedback for where we can improve. We’ll keep working to make the journey from sign-up to an active connection simpler, while maintaining the reliable service and value you’ve experienced since getting connected.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Webafrica's reply31 Aug 2026, 10:45
Official
Hi Gify,
Thank you for sharing such balanced feedback. It’s great to know that once you were up and running, your service delivered the performance and consistency you expected, with no concerns around how your connection was being managed. We also appreciate you highlighting the onboarding experience. We know the beginning of a new service should feel as straightforward as the service itself, so this is useful feedback for where we can improve. We’ll keep working to make the journey from sign-up to an active connection simpler, while maintaining the reliable service and value you’ve experienced since getting connected.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Thank you for sharing such balanced feedback. It’s great to know that once you were up and running, your service delivered the performance and consistency you expected, with no concerns around how your connection was being managed. We also appreciate you highlighting the onboarding experience. We know the beginning of a new service should feel as straightforward as the service itself, so this is useful feedback for where we can improve. We’ll keep working to make the journey from sign-up to an active connection simpler, while maintaining the reliable service and value you’ve experienced since getting connected.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew