Refund

Webafrica, worst customer service agents you have On the 2nd of March an agent by the name of *Mbali M.*: Makhobela. Told me that I will not get my refund that was debited from my account on the 1st of March. *Mbali M.*: Makhobela. Said to me via the WhatsApp bot"*Mbali M.*: Please note that you cancel your service on the 13 February 2023 today is 02 march 2023 there is not yet 30 days fully calendar notice." From my understanding vumatel webafrica isn't a contract 🤨it's a service provider, if for any reason I want cancel their bad service I can cancel without any prenatally fee? Webafrica I want my money back that was debited on the 1st of March, also my refund for the downtime of February 22days to be precise