NK
Ntsika K

1 reviews | Active since Jul 2024

13 Mar 2026, 11:42

Refund

I paid for installation and I was told that they do not come to my area, I've been waiting for over a year for my refund, imagine paying for a service you never even received

0
Replies (2)
Webafrica
Webafrica's reply13 Mar 2026, 12:06
Official
Hello Ntsika. Thank you for reaching out and sharing your experience. We completely understand how frustrating it must be to have paid for a service that was never provided, and we appreciate the patience you’ve had while waiting for a resolution. To take a closer look at your account and assist you further, please send us a direct message on Hello Peter with your mobile number, the email address linked to your Webafrica account, and your Webafrica account number. Once we have these details, we can review your case and move things forward. 

Warm regards,
Webafrica Crew 
Webafrica
Webafrica's reply13 Mar 2026, 12:29
Official
 Hello Ntsika. Thank you for reaching out and sharing your experience. We completely understand how frustrating it must be to have paid for a service that was never provided, and we appreciate the patience you’ve had while waiting for a resolution. To take a closer look at your account and assist you further, please send us a direct message on Hello Peter with your mobile number, the email address linked to your Webafrica account, and your Webafrica account number. Once we have these details, we can review your case and move things forward. 

Warm regards,
Webafrica Crew