Recommended (if you like your banking details misused to pay for other people )

Where to begin?

I asked them to change my form of payment to a debit order and they did. I was really happy until I found out that they took my card information and used it someone else’s profile.

So essentially I am currently paying for someone else’s fibre line including mine at the same time.

Initially I wasn’t aware of this but a lovely person named Thabang tells me that I missed the payment. He basically lies and says it’s a missed debit order. I asked how when this is the 1st month to of debit. He apologised and promised to refund me after 5-8 days.

Guess what guys ? I follow up and the person never lodged my complaint. He didn’t do ANYTHING. It was only another sales agent who told me my card details are being for someone’s account and if I knew this person or we are related.

How are you so careless with someone’s private information? Also the fact that I can’t call in anymore is rather repulsive because the incompetence on WhatsApp is staggering.

No one knows anything No one knows if this person is still continuing to use my card.

I’ve been with you guys for two years and I’m appalled. You’re failing to grow and maintain the standard .

Pathetic !

Wouldn’t recommend them.