1 reviews | Active since Nov 2009

20 Mar 2017, 09:16

Really Poor Service

<p>They advertise that they can do fibre to the home. After 4 weeks they request that you please give them feedback. We did this in the form of logging calls, requesting them to phone back and trying to do an online chat and nothing ever happens. I will now cancel the request and revert back to Telkom. Webafrica cant offer service of any kind</p>

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Replies (1)
Webafrica
Webafrica's reply20 Mar 2017, 09:28
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses. Please confirm order number - so we may get on this and support asap

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah