Really poor quality service. No after-sales service.

Going round in circles and round the bend with WebAfrica. They cannot provide a reliable stable internet - fibre to the home - service. They dont answer the phone. They take hours to respond on WhatsApp. I have not had a stable service since 3 March. They've sent two new routers since then. OpenServe has been here twice and say its WebAfrica's service fault. They keep resetting the ports and asking me to change the channel settings. But there is no solution and the customer care is really bad.