Really bad service delivery

I've been waiting more than 8 days for Telkom to come and repair my faulty line.<br> Webafrica is my ADSL line suppliers , but it seems that they really don't have any way to handle Telkom.<br> The worst of all I think the problem lies with Webafrica and not Telkom.<br> <br> I use my internet for website design and doing basic admin, so I really can't afford to be 8days without internet. I had to buy a new Vodacom router and prepaid data package which was R400, just so that I can do basics like sending out invoices and stuff like that.<br> <br> Not only is Webafrica not good with handling Telkom. They are also really no good with any technical support. On my hosting packet, I've had several problems from getting my website's hacked, to small smtp errors. Not once were they able to give me good advice. So if you want technical support on hosting? Don't use webafrica - they are really no good.<br> If my problem is not sorted out by today, I will take steps further and cancel my account. I really don't know why I have to pay almost a R1000 per month for the worst possible service.