Really bad Customer service. And I mean REALLY bad!!!!

This has to be the worst customer experience one can have. Has anyone ever tried sending an email to Afrihost, or talking to someone on the phone? They are quick to take your money, but useless at providing a service. I asked for something to be done, and after 3 weeks it seems they simply abandoned me, and I have now approached a competitor, and three days later my problem was resolved. It can be done, but not by Webafrica. Jirre ouens! Catch a wake-up!!!!