1 reviews | Active since Oct 2020
're share every hour
We ill get a rest are every hour.
This has been the worst experience. I signed up for the 20/20 fiber line and got confirmed for the 20/1 I had to call in and waited hours for someone on live chat to contact me. Only to be told to wait for the line to be installed and activated to contact once again. So today the router got delivered and I was told informed by my bank that I was going to be debited for the full month however I was under the impression that I would be billed at the end of the month. When I contacted customer service to request that they suspend the line and start it at the end of the month when I can afford to make payment. The agent made me wait very long before answering my question but proceeded to tell me that should I not make payment today my line will be suspended and at the end of the month I will need to pay for this months fees even though I will not be using the service as well as the new month. So I advised her I would like to cancel as I am well within my rights to cancel the contract and she gave me a run around. All I want to do is cancel, I will gladly pay for the 1 day I am active with the router in my possession but nothing more.
I WANT TO CANCEL. WEBAFRICA LIES. #WEBAFRICAMUSTFALL
