Rather not be connected to the internet entirely than accept these people services

Truly awful experience dealing with these people. After a week of making me buy my own data because of their false imaginary escalations they were making to Vumatel (who have been absolutely amazing working with as they were the only ones able to actually find the error was on WebAfrica's side) , I finally received a payment link after having to take care of this myself to actually make progress in this matter. Payment has been made to activate my services today and what do you know? They've cancelled my services. So now I'm gonna be stuck with out an active fiber line, and no additional money left to continue buying myself data bundles where they now have the funds they required to activate the line.

Thank you for taking no ownership in this matter thank you for the warning you got me at work because of this thank you for the measly "I'm sorry, let me get you away from me and let someone else deal with you" from your representative Langelihle M.

This has been an ongoing issue with WebAfrica for over a week. It took me one call to Vumatel for them to confirm that :

1 - They've received no communication/escalations from WebAfrica 2 - They never submitted the correct fibre speed line to Vumatel 3 - The issue lies with WebAfrica as the previous ISP that had the property line rental successfully released it a long time ago and WebAfrica is just blaming them for not being able to/ wanting to do anything.