1 reviews | Active since Oct 2017
RAIN LTE - MORE LIKE RAIN GPRS
So it turns out that I was supp**** a faulty router, this after around 10 calls to their call centre due to them not reviewing their support tickets and responding to customers in a timely fashion, oh that's because it's RAINS fault as they don't respond quickly to them either.
Router returned and service cancelled since now they are out of stock, go SIM Only they say, but you must use one of the routers they cannot get in stock, oh and you've used some 10Gb over the month so don't expect a refund.
An internet company that can't supply the internet because their internet company cannot cope with demand.
Well done WebAfrica, pass the buck should be your company motto.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah